Cheldelin, Sandra. <br/><br/>
The Jossey-Bass academic administrator's guide to conflict resolution / 
 Academic administrator's guide to conflict resolution  Conflict resolution 
Sandra I. Cheldelin, Ann F. Lucas. 
 - 1st ed. 
 - San Francisco :  Jossey-Bass,  c2004. 
 - xv, 110 p. ;  23 cm. 
<br/><br/>Includes bibliographical references (p. 105-106) and index. 
<br/><br/>Understanding conflict -- A framework for conflict analysis -- Intrapersonal conflict : the impact of stress and negative thinking -- Interpersonal conflict : helping people who don't get along -- Intragroup conflict : the academic administrator as team leader -- Intergroup conflict : confict on a larger scale -- Conflict intervention -- Collaborating with other departments to manage conflict. 
<br/><br/><label>ISBN: </label>0787960535 (alk. paper) 
<br/><br/><label>LCCN: </label>2003018769 
<br/><br/><label>Subjects--Topical Terms: </label><br/>College personnel management--United States.<br/>Conflict management--United States.
<br/><br/><label>Dewey Class. No.: </label>378.194